Flimp /
AI Chatbot for Employee Benefits
Benefits questions answered instantly
From your content. And only your content.
HR teams spend hours every week answering the same questions. Employees wait hours for answers they needed five minutes ago. The Flimp AI Agent fixes both problems, and it does it without putting inaccurate information in front of the people who depend on it.
THE PROBLEM
HR wasn't hired to be a benefits FAQ., but it often feels that way
The same questions come in every year. Each one takes two minutes to answer and two seconds to ask, which means employees ask them constantly and HR is always the first call.
Employees who can’t get a quick answer make decisions without one. Wrong plan selections, missed enrollment windows, confusion that reflects on HR even when HR did everything right.
"What's the difference between Plan A and Plan B?"
"Can I add my newborn to my coverage right now?"
"Does my dental plan cover orthodontics?"
"What's my out-of-pocket max this year?"
"When does my FSA money expire?"
...and hundreds more, every open enrollment season.
Most AI can't be trusted with benefits questions.
Ours is built differently
The moment you add AI to a benefits workflow, one question matters most: what if it’s wrong? The answer to that question is built into how this product works.
Generic AI (ChatGPT, Copilot, etc.)
- Trained on the internet, not your benefits plans. Answers are generic at best, wrong at worst.
- Prone to hallucination. For benefits, that means employees making real financial decisions on fabricated information.
- No safeguards against advice or speculation — exactly the answers HR can't afford to give.
- HR has no visibility. If an employee gets a wrong answer, no one knows until the damage is done.
- Your internal content may be used to train the model.
Flimp AI Agent (closed system)
- Trained exclusively on your benefits materials. Every answer is sourced directly from your content.
- Can't fabricate what it doesn't know. When a question is outside your content, it says so and escalates to HR.
- Built-in safeguards prevent advice or speculative answers. It surfaces information. It never tells an employee what to choose.
- HR sees every escalation and gets analytics on what employees are asking. You stay in the loop.
- Your content stays private. The model is self-contained and never used for external training.
WHAT YOU GET
Set up by Flimp, approved by you, accurate for everyone
Flimp handles initial content setup and trains the agent on your materials. You review, approve, and go live. After that, it runs on its own and surfaces everything HR needs to stay informed.
- Automates repetitive benefits questions so HR can focus on work that actually needs a human
- Every answer links directly to the source document so employees can verify and read further
- Closed, secure, and trained only on your approved content. Generic answers aren't possible.Closed, secure, and trained only on your approved content. Generic answers aren't possible.
- Built-in safeguards prevent it from offering advice or speculative responses
- Embeds in the tools employees already use, including Flimp microsites, benefits guides, and more
Meets employees wherever they look for benefits information
You don’t need employees to visit a new tool. The AI Agent goes to them.
On your Flimp microsite or benefits guide
Embedded directly in the benefits content employees are already reading. One click from question to answer, without leaving the page.
Via link or QR code
Share a direct link by email or text, or add a QR code to any printed benefits material. Employees scan their way to instant answers.
Embedded in your existing tools
Share a direct link by email or text, or add a QR code to any printed benefits material. Employees scan their way to instant answers.
HR VISIBILITY
The AI handles the questions, HR handles everything else
The AI Agent takes the repetitive questions off HR’s plate so the team has capacity for the work that actually requires judgment. HR isn’t left out of the loop — every unanswered question escalates with full context.
Every escalation includes what was asked, what the agent said, and where the employee ended up. The analytics dashboard shows which questions come up most often, which helps you improve your benefits materials over time.